Privacy Policy
Last updated: March 31, 2026
Introduction
State of Mind Therapy ("we," "our," or "us") is committed to protecting the privacy of every individual who uses our website and services. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data. By using our website at https://stateofmind.life , you agree to the practices described in this policy.
Information We Collect
Information You Provide
When you interact with our services, we may collect the following information:
- Name, email address, and phone number when you create an account or book a session
- Booking details including preferred date, time, and session type
- Screener responses when you complete a mental health screening tool
- Messages sent through our chat feature
- Payment information processed securely through our third-party payment provider
Information Collected Automatically
When you visit our website, we automatically collect:
- Device information (browser type, operating system)
- IP address and approximate geographic location
- Pages visited, time spent on pages, and navigation patterns
- Referral source (how you found our website)
We use Google Tag Manager and analytics tools to collect this data for the purpose of improving our services.
How We Use Your Information
We use the information we collect to:
- Provide and manage your therapy sessions and bookings
- Deliver screener results and personalized recommendations
- Send appointment confirmations, reminders, and follow-up communications
- Improve our website, services, and user experience
- Respond to your inquiries and provide customer support
- Comply with legal obligations
Screener Data
Mental health screener responses are processed to generate your results. If you complete a screener without an account, your responses are associated with a temporary guest token. If you create an account, your results are stored securely and accessible only to you. Screener data is never shared with third parties for marketing purposes.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data is transmitted over encrypted connections (HTTPS). Payment processing is handled by PCI-compliant third-party providers — we do not store credit card numbers on our servers.
Third-Party Services
We use the following third-party services that may process your data:
- Supabase — for secure data storage and authentication
- Razorpay — for payment processing
- Google Tag Manager — for website analytics
- Cal.com — for appointment scheduling
Each of these services has its own privacy policy governing how they handle your data.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your account and associated data
- Withdraw consent for data processing at any time
- Request a copy of your data in a portable format
Cookies
Our website uses essential cookies to maintain your session and preferences. We also use analytics cookies through Google Tag Manager to understand how visitors use our site. You can control cookie preferences through your browser settings.
Children's Privacy
Our screener tools for children are designed to be completed by parents or guardians, not by children directly. We do not knowingly collect personal information from children under 13 without parental consent.
Changes to This Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:
- Phone: 85100 06150
- Website: https://stateofmind.life
- Address: Medix Clinic, Plot No. 367, 14/3, Mayur Vihar, Niti Khand 2, Indirapuram, Ghaziabad 201014